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Why some "carpet cleaners" are so cheap

BAIT AND SWITCH. Dual process cleaning describes the process of shampooing or heavy

preconditioning, followed with hot water extraction cleaning. Unfortunately unethical carpet cleaners often use duel process as a bait and switch technique. Here's how it's done: First, they "bait" you with a basic cleaning (single process) at an unbelievably low price. Then, when you call, they try to "switch" you to more expensive dual-process cleaning. If you don't fall for their switch and choose their basic service, you'll likely receive poor workmanship using little or no chemical and they will not guarantee their work.

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About the NCCA

Established in 1968, The National Carpet Cleaners Association (NCCA) is the only nationally recognised trade association dedicated to the cleaning, restoration and protection of carpets, hard floori

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 Capital Carpet Care 3 Harrison Road Edinburgh EH11 1EG   0131 235 2815